Fraud Awareness Week
This Fraud Awareness Week we are encouraging Kiwis to take a moment to stop and think ‘is this for real?’ when contacted unexpectedly and asked for personal info.
New Zealand Police's Financial Intelligence Unit estimates New Zealanders lose $20-30 million annually to scams.
HOW TO AVOID A SCAM:
+ A genuine bank or organisation will never contact you to ask for your PIN, password or to move money to another account.
+ Never click on a link in an unexpected email or text – you could be giving access to your personal and financial details.
+ Always question uninvited approaches in case it is a scam. Instead, contact the company directly using a known email or phone number.
+ Don’t assume an email or phone call is authentic – just because someone knows your basic details (name and address, or mother’s maiden name) it doesn’t mean they are genuine.
+ Don’t be rushed into making a decision or financial transaction on the spot – a genuine bank or trusted organisation would never do this.
+ Listen to your instincts – if something feels wrong then it generally is.
If you believe you are the victim of a scam you can contact Police and report the matter via 105.
For more info on how you can prevent yourself, family and friends from being scammed, visit:
Mitre 10 $20 Store Card Boxing Day Promotion
If you shopped at Mitre 10 Masterton on Boxing Day, redeemed a Mitre 10 Gift Card, but was refused a $20 Store Card for every $100 spent, contact Mitre 10 Customer & Store Support at customersupport@mitre10.co.nz.
Mitre 10 Masterton staff misinterpreted the promotion’s terms & conditions, as can be seen in the screenshot of the email I received in response to my query after my partner redeemed a $200 Mitre 10 Gift Card and was told she was ineligible for two $20 Store Cards
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