Neighbourly 101: Contact Us
The Neighbourly team is here to lend a helping hand! Whether you have some questions around how the site works, or you need help updating your details or settings, getting in touch with us is simple:
- Click "Settings" at the top right of the website
(If on mobile, click your profile picture and select "settings")
- Select "Help”
- Under Top Articles, select "Contacting Neighbourly"
- Click on the link to our Contact Us page
We look forward to hearing from you!
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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9.6% Yes! New Year, New Me
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21.2% Yes - but I rarely stick to them
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69.2% Nah - not for me
Mitre 10 $20 Store Card Boxing Day Promotion
If you shopped at Mitre 10 Masterton on Boxing Day, redeemed a Mitre 10 Gift Card, but was refused a $20 Store Card for every $100 spent, contact Mitre 10 Customer & Store Support at customersupport@mitre10.co.nz.
Mitre 10 Masterton staff misinterpreted the promotion’s terms & conditions, as can be seen in the screenshot of the email I received in response to my query after my partner redeemed a $200 Mitre 10 Gift Card and was told she was ineligible for two $20 Store Cards
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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78.8% Yes! It's better to regift what I don't need
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21.2% No. It's the thought and effort that matters
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