Half of ratepayers received wrong rates bills from West Coast Regional Council
By local democracy reporter Brendon McMahon:
About half of West Coast Regional Council rates bills were incorrectly charged.
The council on Wednesday announced PricewaterhouseCooper has completed an external review into the first installment rates mess.
The review found "outdated" capital valuation figures were behind significant inaccuracies in about 50% - about 11,000 - of the bills sent by council early this month to its 22,000 property rating base.
Chief executive Darryl Lew again apologised on behalf of council for the mess.
It follows ratepayers being shocked at opening their bills early this month to find increases of anywhere up to 100%.
The council passed a general rates rise of 16.4% in June.
Lew said he would initiate a further audit to determine what went wrong and to ensure it did not happen again.
Almost all of the main towns on the West Coast were affected, apart from Reefton.
The capital values used to calculate the factors in the rates strike for each special rating district had been based on "outdated capital value figures", Lew said.
The largest variations were found in Greymouth, Punakaiki, Westport, Karamea, Hokitika, Red Jacks (Grey Valley) and Wanganui (Hari Hari) special rating districts.
"The review also found rates variations in the Grey Rating District have resulted from the Grey Floodwall Rating District Boundary extension and the capital value of property within this area."
PricewaterhouseCooper identified the "underlying variations" that affected a number of rates notices, Lew said.
"I am now initiating an audit to determine what went wrong in council's procedures to ensure future controls are put in place that will prevent this happening again."
On October 20, the council announced a further extension of the 2023-24 first rates installment due date, to Thursday November 30.
The council had also now reviewed the levies for the affected areas with the correct capital valuations and would be raising "credit notes" for each of the properties concerned.
Lew apologised for the inconvenience of the resulting "rates corrections".
He urged those unsure if their property had been rated correctly to contact the council office.
Those who had already paid their rates for the year in full could ask council for a refund.
Lew said the council would ensure staff efficiently created rates credit notes.
"Ratepayers in the affected areas will receive a letter in due course stating what they have been charged for the first rates demand, a breakdown of their current rating assessment and advice on the correct amount to pay."
The second rates demand would only charge the difference between the first and second rates installment and would therefore be a lower amount to pay.
Lew said repayment plan options were also available for those affected by variations, due to the wrong capital value being used in the first place.
Poll: Should we be giving the green light to new mining projects? 💰🌲
The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to know: Should mining projects like this move ahead?
Keen to dig deeper? Mike White has the scoop.
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53.5% Yes
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46.5% No
‘Tis the season to not get scammed ...
As Christmas gift shopping moves increasingly online, scammers are ramping up their activity across the country.
Dunedin’s Investigation Support Unit is seeing more and more people fall victim to scams and other fraudulent activity, particularly on Facebook Marketplace.
There are a few ways to avoid the scams and keep yourself safe doing online trades this holiday season, says Southern District Service Delivery Manager Senior Sergeant Dalton.
🔒 “A good first step when looking to purchase something on Marketplace is to check when the seller’s Facebook profile was created. If it’s very recent, there is a higher risk that they have just created this account for a one-off fake item.”
🔒 Another important step is to make sure the seller’s profile name and bank account name match up. “We’re seeing a lot of scammers claiming their bank account name is different because it belongs to their partner or family member - that’s a huge red flag."
🔒 “When you’re selling, never trust a screenshot anyone sends you showing that payment has been made. Check your own bank account to make sure a payment has gone through."
🔒 “Quite frankly, it’s best for all parties to agree to pay, or be paid, for items in cash and in-person. Ideally in a public place with CCTV coverage."
🔒 "If you’re buying a car, check Carjam.co.nz to see if it’s stolen or if there’s money owed on it.”
A reminder: Suspicious activity can be reported on 105
🚧 Big upgrades are on the way for Haast!
Motorists travelling on SH6 near Haast should be ready for some delays, with $5 million worth of work kicking off on important improvements to the highway.
The Gates of Haast Gorge bridge, which connects the 140km journey between Haast and Wānaka, is a crucial link — especially for locals and visitors heading to the West Coast glaciers.
A bit of patience now for safer, stronger roads ahead! 💛
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