Get to know your customers in 2022
Hi Neighbour,
How well do you know your customers? That might seem like a redundant question but let’s dig a little deeper.
Do you know their age? Their income? The values that resonate with them? Where do they live? Do they have a family? How do they like to spend their spare time?
As you answer these questions (and as many others as you can come up with) you’ll start to build clear customer personas that will help you tailor the experience you provide to fit the needs of your customers.
We’ve got a whole series of bite-sized videos on customer personas and customer experience waiting for you over on our website, so if 2022 is the year you take your business to the next level head on over and get started today!
The Team at Digital Boost
A riddle to start the festive season 🌲🎁🌟
I'm a fruit. If you take away my first letter, I'm a crime. If you take away my first two letters, I'm an animal. If you take away my first and last letter, I'm a form of music. What am I?
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Make the holidays easier this year!
We’ve pulled together a few clever Christmas hacks thanks to Ryman resident, Sullen - simple ideas to save time and stress so you can enjoy more of the festive fun.
A few favourites:
- Hang tree lights vertically for an even glow
- Use reusable gift bags for quick, eco-friendly wrapping
- Prep food ahead to keep Christmas Day relaxed
Click read more for the full list of tips.
Riccarton landlord’s lucky catch!
A local landlord in Riccarton https ://www.enviroflo.co.nz/ |booked what was meant to be a simple, routine CCTV drain check, | just a bit of peace of mind for a tidy, well-kept rental. But under that neat garden and solid paths, our camera told a different story…
We found several cracks and offsets in the old ceramic drain lines, likely hidden damage from the 2010–2011 quakes. Nothing too dramatic yet, but it was only a matter of time before things got messy.
Luckily, the property still had an EQC (now Natural Hazards Commission) claim on record. Our team stepped in to help the owner with the process, and before long, the repairs were fully approved and sorted at no extra cost to them.
We replaced the damaged sections, tidied everything up, and left both the tenant and landlord relieved they’d caught the problem early.
Moral of the story: sometimes a “routine check” can save you a lot of stress (and cash) down the line!
Have you claimed your free drain check with Enviroflo yet?
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