Countdown online. Poor
Well, Placed an online order to be picked up on 01/04. Picked it up and it was short $102.00 of items that were out of stock (items I asked not to be substituted) That is o.k, however, now it is time to get My money back.
I go online & am advised via the computer generated question answerer that a refund will happen overnight after I receive My invoice. Invoice arrived 12.27am 02/04 so I expect $$$ in account this morning. But NO.
I ring the 0800 and after 1hr 55 minutes wait I get told it may take up to 10 days to be my account!
So, when I tell the genius on the phone "so what, I cannot buy any food for up to 10 days?" He replied "sorry for the inconvenience"
WELL, I will not starve, but what a poor attitude on behalf of Countdown!!!
I WILL now be bulk buying, going many different shops everyday so I can have what I want/need. Their crappy attitude has now forced Me into doing what is against the rules/suggestions.
I originally did not go overboard & buy up all and sundry. (wish I did now though)
If they ain't got the items, why are the allowing them to be purchased? I only went to the Bridge st as Dinsdale did not show the items as available for sale. (well done Dinsdale).
Oh, and on another note: day 5 now since applying for their "priority assistance" but no word.
I guess there assistance is about prioritized as there refunds!
Have you heard about this Hamilton petition?
A group of Hamilton business owners have started a petition to stop the council from hiking up rates and passing the cost of what they say are unpopular projects on to residents.
It frustrates longtime residents Tom Andrews, a former roading engineer who owns Classics Museum and has property interests and Jo Reeder, to see Hamiltonians facing large bills.
Did you submit on the city council's long-term plan?
Hamiltonians have spoken out on the council’s budget plans with the city’s massive proposed rates hike a lightning rod for residents already struggling with rising costs.
With more than 3000 submissions landing on the Hamilton City Council’s Draft Long Term Plan the hot topic is unsurprisingly the proposed 19.9% rise, which itself lands in a cost of living crisis and limping economy.
Poll: Does the building consent process need to change?
We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.
Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.
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91.5% Yes
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8.1% No
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0.5% Other - I'll share below!
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