Warnings about scams
This Fraud Awareness Week, we’re reminding everyone to stay sharp and look out for the warning signs of scams to stop them before they start.
Here’s what to watch out for:
🔍 Unrealistic offers or promises of easy money that are too good to be true
🔍 Pressure tactics: Scammers may rush or threaten you to act immediately.
🔍 Requests for personal info: Be cautious if you’re asked for bank details, passwords, or sensitive information.
🔍 Unusual payment methods like gift cards, cryptocurrency, or wire transfers.
🔍 Unverified contacts: Emails, calls, or messages from unknown or suspicious sources.
How to protect yourself:
✅ Stop and think before sharing personal details or making payments.
✅ Don't click on any links until you know that it is safe.
✅ Verify the source: Contact the organisation directly using official channels.
✅ If something’s not right, it's OK to hang up, walk away, ignore it and move on.
If you wish to report a scam, contact Police on 105 or report it online via 105.police.govt.nz/use-105.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Further important update to all Neighbourly members
Dear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.
We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.
Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.
Following best practice, we will look to seek a court injunction against any use of the material.
We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.
Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.
Q&A regarding Neighbourly data breach
The Team at Neighbourly
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