Gift Vouchers

The Team from Citizens Advice Christchurch Area

Gift vouchers

Does a shop have to honour a gift voucher indefinitely if there’s no expiry date on it?
My gift card expired a week ago. Is it completely worthless now?
I have a gift voucher from a shop that has since closed down. What are my rights?
The shop that sold my gift voucher has changed hands. Does the new owner have to honour the voucher?
I have a gift voucher for $50 from a store but have only spent $40. Can I demand the change in cash?
I’ve lost my gift voucher. Does the store have to replace it?
I was given a gift voucher for surfing lessons but the lessons keep being cancelled. What can I do?

Follow this link for answers to these questions and much, much more. Get clued up on your rights as the silly season approaches.

www.cab.org.nz...

More links attached to this post going to our home page and the basic consumer rights page.

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