No time frame to have Christchurch bus exchange back up and running
By reporter Poppy Clark:
Christchurch’s intercity bus exchange is closed for a second day, and Environment Canterbury says it has “no time frame” for when it will be back up and running.
On Monday morning passengers were advised to get up earlier to catch their bus in time for the start of the working week.
Buses were using the Manchester St Super Stop as a temporary interchange location after technical difficulties caused the bus exchange in town to close.
With different routes having to be taken and times not being displayed, Watford said the Manchester St Super Stop was like waiting for a connecting flight at the airport, bus rider Kayleigh Watford said.
“If you miss your first one it means your second one is messed up."
Regular commuter Mina Morgan was confused and frustrated by the Manchester St Super Stop.
“Everybody is rushing, everybody is running, everybody is trying to get to work and on time without getting late.”
Morgan said he wanted more structure and organisation if the closure of the interchange was going to continue.
On its Facebook page, Metro Canterbury said the building had been “impacted by a technology outage”.
Environment Canterbury public transport general manager Stewart Gibbon said some scheduled maintenance by their supplier had caused an unexpected outage which affected the interchange.
“The technology system that manages bay allocation and bay door operations at the interchange is not functioning, meaning we are currently unable to operate the interchange effectively and safely,” he said.
“Our normal contingency for interchange unavailability has been put in place, meaning the Manchester St super stops are the designated central city bus stop until this issue is resolved. Route 17 customers should use the route’s stops on Hereford St.”
When asked when the bus exchange would reopen, regional council Environment Canterbury refused to be interviewed and instead said the Metro Canterbury Facebook page would be updated as news came to hand.
It said there was no time frame for the bus exchange to be operating again as normal.
City councillor for Central Ward Jake McLellan said the closure was “frustrating and disappointing”.
Scam Alert: Fake information regarding December Bonuses from MSD
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If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
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Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
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