Council funding halved for Christchurch's Citizens Advice Bureau
Funding cuts are forcing Christchurch's Citizens Advice Bureau to consider scaling back its services.
Three years ago the Christchurch City Council funded about 35 percent of its annual budget, however that funding is now half of what it once was. The organisation aimed to help people with a range of issues, including legal problems, employment issues, family disputes and tenancy concerns. The council itself refers people to the service.
Bureau chairperson Neil Lancaster said if funding cuts continued, the organisation would have to scale back its programmes.
"We appreciate the funding restraints that exist for the Christchurch City Council at the moment," he said.
"But I guess our worry is that on one hand they class us a priority one community group, but at the same time they have halved our funding.
The organisation wanted to expand in the city's east, but that might not be possible.
They operated a "face-to-face" service in Eastgate Mall, as part of a group of similar community groups, and could now only afford to be there once a week.
"If our funding had stayed the same, we could be looking at offering a service there three days a week," he said.
There was strong demand for the bureau's service in the city's east, Mr Lancaster said.
"Sometimes we would go along there about half an hour before we start and there could be two or three people waiting."
RNZ News has approached the Christchurch City Council for comment.
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Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
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Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
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