Poll: No more card payment surcharges – but who should be covering the cost? 💸
The Government says it's scrapping those annoying card surcharges – and it’s happening next year.
Consumer NZ is stoked, saying these sneaky surcharges cost Kiwis around $65 million a year and should’ve been gone ages ago.
But not everyone’s convinced it’s a win. Labour and Hospitality NZ are worried the costs won’t just disappear. Labour MP Arena Williams put it simply: there should not be surcharges for customers at all. But she points out that the Government’s plan does not deal with banks and merchants “who still scoop a big fee”.
Many of our community are rocked by the recent announcement. Retailers warn card surcharge ban could lead to higher prices - the unfortunatel reality is that small businesses are feeling the squeeze along with their customers. In comparison, large retailers pay significantly lower banking fees and ultimately have more leverage at the negotiation table.
💸 So someone still pays – but who?
We want to know: Who should be covering this cost?
Share your thoughts in the comments!
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5.7% Retailers need to absorb the cost
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88.7% The banks are the problem - the cost should not sit with consumers or retailers
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4.2% I do not mind paying a surcharge - I just want everything to be transparent
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1.4% It is more complicated - I will share below
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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20% Yes! New Year, New Me
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20% Yes - but I rarely stick to them
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60% Nah - not for me
Mitre 10 $20 Store Card Boxing Day Promotion
If you shopped at Mitre 10 Masterton on Boxing Day, redeemed a Mitre 10 Gift Card, but was refused a $20 Store Card for every $100 spent, contact Mitre 10 Customer & Store Support at customersupport@mitre10.co.nz.
Mitre 10 Masterton staff misinterpreted the promotion’s terms & conditions, as can be seen in the screenshot of the email I received in response to my query after my partner redeemed a $200 Mitre 10 Gift Card and was told she was ineligible for two $20 Store Cards
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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78.7% Yes! It's better to regift what I don't need
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21.3% No. It's the thought and effort that matters
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