Further important update to all Neighbourly members
Dear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.
We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.
Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.
Following best practice, we will look to seek a court injunction against any use of the material.
We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.
Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.
Q&A regarding Neighbourly data breach
The Team at Neighbourly
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Scamwatch: How to recognise, avoid and act against scams.
A scam or a fraud is any scheme designed to con you out of money or steal your personal information. If someone contacts you unexpectedly – whether over the phone, through the post, by email, on a website, in person or on social media – always consider the possibility that it may be a scam.
Scammers target lots of people, often for small amounts of money. They constantly evolve their approach making scams harder to spot. Most scams come from overseas, but they may pretend to be locally based — from a reputable company, bank, or government agency, or even from your friends on social media if your account has been hacked. It is very difficult to get your money back once it is sent overseas.
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Article compiled from information kindly supplied by ConsumerProtection.govt.nz
Q&A regarding Neighbourly data breach
Stolen car - LPP146 blue Daihatsu boon
Hi neighbours
Our locked vehicle was stolen from our driveway in the early hours of this morning - 27/12/25. It is a blue Daihatsu boon rego # LPP146. I am a carer to my 92yrs mum. Her walker was in the back with 4 boxes of washed clothes for hospice op shop. If you see this vehicle can you pls call the police and message me on neighbourly.
Thank you
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