J
59 days ago

Council Call Centre

Jay from New Lynn

Is anyone else having trouble getting things dealt with via the council call centre? Just one example: After a very lengthy hold listening to dire last century NZ songs, I spent half an hour detailing an issue which the operator recorded. She then said she'd get back to me. Several hours later she phoned back and said that she'd spoken to "dispatch" and "they don't deal with this". She then hung up without giving a Job no. Lately other attempts to contact the call centre have resulted in complaints not being accurately recorded resulting in time being wasted by council officers. I now prefer to bypass the call centre entirely. And not all issues can be dealt with via the council website Report a Maintenance Issue form.

More messages from your neighbours
4 days ago

Protect and learn about Auckland's environment this summer

The Team from Auckland Council

Every season provides unique opportunities to treasure and restore Aucklands natural environment, and summer is no exception.

Get stuck in and support our environment with weeding, bird monitoring and trapping.

Image
H
4 days ago

Garden help needed - weeding

Hetal from Glen Eden

Hello neighbors,
I need one off help to remove weeds from garden because I couldn't look after it for a month when I was away. Can you recommend someone local who can do it for me.
Thank you.
Hetal.

16 hours ago

Learn how to lockdown-proof your business...

The Team from Neighbourly.co.nz

thanks to Digital Boost! We're excited to be supporting Digital Boost - a brand new online learning platform (built by The Mind Lab in collaboration with MBIE) which aims to teach small business owners the digital skills needed to excel in today’s business world. Login and learn at your own pace, in your own time, or tune into the daily live Q&A sessions with industry experts! Or, get inspired by other small business owners looking to share tips on how they have successfully navigated the digital world themselves. Sign up today to become an expert in the digital tools, technologies and practices needed to secure your business a long lasting future.

PS - check out the Neighbourly session on Tuesday 22 January. Learn tips and tricks to make sure your business shines in your community.
Sign up now

Image