Greedy Watercare🚿😒

Fiona from Henderson

Well, the May water bill has landed in our email.
Each month we analyse it to see where or if we can save money and/or water.
What we noticed this month was the last time we got an actual reading was way back in February. The following 3 months have been estimated.
All of the estimated readings were based from our summer usage, when we were watering our gardens.
So, my questions are, "At what point does our usage and payments level out? Will they be paying us for the month of June & July, especially as we have significantly been reducing our water usage over the last few months?"
I understand that lockdown was the reason for the first 2 months estimated readings, however May should've been an actual reading.
It really comes across as if Watercare are bleeding us financially dry, and all the while we are all doing our best to reduce and save.