Westpac New Zealand is refunding more than 30,000 customers after overcharging them on fees for some of their former accounts.
The bank said the refunds would total close to $6 million. Customers with Access transaction accounts, which were phased out late last year, did not receive the correct discount on fees, it said. Westpac wrote to customers last week to apologise for its mistake, which resulted in them being charged more than they should have. The bank said it had identified a discrepancy in the way the fee waiver was calculated and applied. The refunds, plus interest, would be automatically credited to customer accounts over the next week.
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Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.5% Yes! New Year, New Me
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20.7% Yes - but I rarely stick to them
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68.8% Nah - not for me
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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85.1% Same!
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14.9% Would have liked to try something different
Elvis in the Park
Elvis in the Park. 11th January from 11am till 5pm. Cranwell Park in Henderson. Free Family day out. Check out the Classic Cars and Hot Rods. Bring your chairs, sun tan lotion, water, and your smile. We are celebrating Elvis' 91st Birthday. Any questions ph Jackie 0274901126. Park at Tui Glen as easy walk over bridge to Cranwell Park
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