J
59 days ago

Council Call Centre

Jay from New Lynn

Is anyone else having trouble getting things dealt with via the council call centre? Just one example: After a very lengthy hold listening to dire last century NZ songs, I spent half an hour detailing an issue which the operator recorded. She then said she'd get back to me. Several hours later she phoned back and said that she'd spoken to "dispatch" and "they don't deal with this". She then hung up without giving a Job no. Lately other attempts to contact the call centre have resulted in complaints not being accurately recorded resulting in time being wasted by council officers. I now prefer to bypass the call centre entirely. And not all issues can be dealt with via the council website Report a Maintenance Issue form.

More messages from your neighbours
5 hours ago

Don’t miss your collection day

The Team from Auckland Council

Waitangi Day is just around the corner. Please remember all council kerbside collections be collected one day later than normal. Find out more

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5 days ago

Protect and learn about Auckland's environment this summer

The Team from Auckland Council

Every season provides unique opportunities to treasure and restore Aucklands natural environment, and summer is no exception.

Get stuck in and support our environment with weeding, bird monitoring and trapping.

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H
5 days ago

Garden help needed - weeding

Hetal from Glen Eden

Hello neighbors,
I need one off help to remove weeds from garden because I couldn't look after it for a month when I was away. Can you recommend someone local who can do it for me.
Thank you.
Hetal.