NZ Post reveals North Shore and WEST Auckland were the two locations with the most delays.most affected by delays, and why
Chief executive David Walsh told that about two-thirds of the 150,000 parcels delayed from early May after the start of alert level 3 had been cleared, with hopes the rest will be sent out by the end of the week. "Putting it in context, we have moved about 3.5 million parcels in about two weeks. Last week alone, we moved over two million. We'd normally move about a million. It has been an incredibly big amount of items coming in, and we do apologise for the public that have had delays in that as well," he said. "When I was looking through items yesterday, I certainly didn't see anything coming in from April, but it's not impossible that there could, in fact, be some much older items. I have gone through, as much as I can, through the network myself to try and see where they are sitting." He called the demand "unprecedented" and promised the public NZ Post was doing "everything that we can" to address the delays. "It is a combination of a couple of things. It could be a lot of demand for online buying in those areas, but I also know those are our two constrained operating sites," he said. "Just to give perspective, we would normally run 90-100 courier vans out of the North Shore. On Monday this week, we are going to try and put 250 vans up there just to clear the backlog." Walsh said the organisation would look back and consider what's happened as part of its plan for the future. He said the amount of parcels NZ Post was dealing with is what the volume is expected to be in three to four years time, considering the growth in online shopping. NZ Post said last week that it had set up temporary processing sites to help with the onslaught of packages. "We have set up temporary processing sites, and are operating 11 sites 24/7 for the first time. We've brought on hundreds of extra vans and people, and are working around the clock to deliver what you care about.
"This is a one-off situation, and we are really sorry for the delays."
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Share your New Zealand music memories...
It's NZ Music Month and New Zealand really has some beautiful songs from artists that we call our own.
Whether it's April Sun in Cuba, Don't Forget your Roots, or How Bizarre or Bic Runga's 'Sway' - songs have a way of unlocking memories and evoking old feelings.
In honour of NZ Music Month, share a New Zealand song or artist that is special to you and explain why.
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And the 2024 Prospa Local Business Hero is...
A huge congratulations to mother and son duo, Mary and Sam Danielson from The Puketapu Hotel.
The votes for all finalists have been tallied and they have been chosen by Neighbourly members across the country as the Prospa Local Business Hero of 2024.
The Puketapu Hotel was nominated by a local called Margaret and the nomination reads:
'On Feb 14, 2023, Cyclone Gabrielle flooded many of the rural areas. Puketapu Hotel went under perhaps half a meter of water. However, immediately Mary Danielson and her son, Sam Danielson, along with their loyal staff pulled it together to cook copious amounts of food that without electricity would have been wasted. Throughout the years many of us have been treated with a pub gathering where we can reconnect and a free meal. At Christmas there was Santa, games, gifts for kids, donated patchwork for adults, an ice cream truck and lots of camaraderie.
This February on the cyclone anniversary, they again pulled out the stops to give hundreds of us a special night. We are all tired of the cyclone cleanup and they understood that it was needed.'
Such a deserving business and team, well done Mary and Sam. And thank you to all those who voted!
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