J
1247 days ago

Council Call Centre

Jay from New Lynn

Is anyone else having trouble getting things dealt with via the council call centre? Just one example: After a very lengthy hold listening to dire last century NZ songs, I spent half an hour detailing an issue which the operator recorded. She then said she'd get back to me. Several hours later she phoned back and said that she'd spoken to "dispatch" and "they don't deal with this". She then hung up without giving a Job no. Lately other attempts to contact the call centre have resulted in complaints not being accurately recorded resulting in time being wasted by council officers. I now prefer to bypass the call centre entirely. And not all issues can be dealt with via the council website Report a Maintenance Issue form.

More messages from your neighbours
4 days ago

Poll: Does the building consent process need to change?

The Team from Neighbourly.co.nz

We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.

Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.

Image
Does the building consent process need to change?
  • 91.6% Yes
    91.6% Complete
  • 8% No
    8% Complete
  • 0.4% Other - I'll share below!
    0.4% Complete
1258 votes
1 day ago

Lest we forget...

The Team from Neighbourly.co.nz

On this ANZAC Day, let's take a moment to remember and honor the brave men and women who have served and continue to serve our country.

Tell us who are you honouring today. Whether it's a story from the battlefield or a memory of a family member who fought in the war, we'd love you to share your stories below.

Image
3 hours ago

Old oil

Amy-Grace from New Lynn

Hi everyone hope everyone is well , I'm just wondering if anyone knows how I can discard some old oil from our car in which we over filled. Was in the car over a few weeks and now have in a bucket. But want to get rid of correctly. We are based in kelston