Watercare ups charges yet delivers appalling service
Has anyone had similar experiences with Watercare of late?
On 3 May this year, Watercare reported a leak at our property. I employed plumbers to find and repair the leak. The cost was nearly $1000. As it turned out, the leak was Watercare's problem. After 11 weeks and umpteen emails to them, they have failed to reimburse me for my costs.
Phil Goff, in a recent public statement, spoke of Watercare's ''accountability'' and ''responsiveness.'' Watercare's Chief Customer Officer, Amanda Singleton, describes herself as ''a passionate customer advocate'' and being responsible for ''all customer touch points'' (whatever they are) ''in the business.'' After this month's increases to water charges - with yet more to come - it feels as if they're taking us for fools.
Hi, what's your name?
We want to get to know our neighbours and we think you do too!
Simply share a little about yourself on the Know Thy Neighbour page and others will follow suit (you could also win one of our 10 x $50 Prezzy® cards!).
Are you the go-to person for baking advice (and a cup of sugar!) or have some computer skills that you're happy to share? We'd love to know.
Whether you're looking for others to join you on your walks, or just wanting to know more about your neighbours, go ahead and introduce yourself.
Poll: Could we live without public bins?
Many public rubbish bins are being removed by councils due to the large costs of regularly emptying them. Do you think we can adapt and live without them?
Type 'Not For Print' if you wish your comments to be excluded from the We Say You Say column of your local paper.
-
12% Yes
-
87.3% No
-
0.7% Other - I'll share below
Greenpark Village & Terence Kennedy House
Live life blissfully in a safe community where we provide comfort, security and freedom.
Greenview Park boasts a panoramic view of the Glengarry ridgeline and is set amidst tranquil, landscaped gardens. With indoor and outdoor facilities as well as planned group activities, you’ll find it easy to make friends! Here at Greenview Park Village, we’ve created a homely environment designed with you in mind.
With a total of 72 homes on-site, we have 15 apartments, 16 one-bedroom homes, and 41 two-bedroom villas, all including optional services. Terence Kennedy House is our on-site hospital providing holistic care to residents.
Loading…
