Watercare ups charges yet delivers appalling service
Has anyone had similar experiences with Watercare of late?
On 3 May this year, Watercare reported a leak at our property. I employed plumbers to find and repair the leak. The cost was nearly $1000. As it turned out, the leak was Watercare's problem. After 11 weeks and umpteen emails to them, they have failed to reimburse me for my costs.
Phil Goff, in a recent public statement, spoke of Watercare's ''accountability'' and ''responsiveness.'' Watercare's Chief Customer Officer, Amanda Singleton, describes herself as ''a passionate customer advocate'' and being responsible for ''all customer touch points'' (whatever they are) ''in the business.'' After this month's increases to water charges - with yet more to come - it feels as if they're taking us for fools.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
A Christmas Carol at Glenfield Library
Come and enjoy the festive spirit and warm community vibes.
Tomorrow, 4:30pm-5:30pm, everyone is welcome.
Let’s sing together and spread the joy of Christmas throughout the community.
Poll: Are Kiwis allergic to “exuberance”? 🥝
In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”
We want to know: Are we really allergic to showing our excitement?
Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.
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41.5% Yes
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33.6% Maybe?
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24.9% No
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