We're here to help
Hi West Auckland neighbours! We are on the ground in Auckland to help with your insurance claim.
You don’t need to make a booking, just come on down Monday to Friday, 9am to 4pm. We are at the following locations:
- Ranui Library – 431 Swanson Road, Ranui
- Three Kings Fickling Centre - 546 Mount Albert Road, Three Kings
- Glenfield Library - 90 Bentley Avenue, Glenfield
For updates and other location details, please visit our Disaster Claims Hub.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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9.9% Yes! New Year, New Me
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20.1% Yes - but I rarely stick to them
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70.1% Nah - not for me
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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84.4% Same!
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15.6% Would have liked to try something different
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