Utilities Disputes

Community Organisation

Utilities Disputes
Freepost 192682
PO Box 5875
Wellington 6140
8 days ago

Back bill shock

Annie Bannister from Utilities Disputes

Utilities Disputes Commissioner, Nanette Moreau, speaks to Sean Plunket and Mary Lambie on RadioLIVE about the $18,000 back bill received by a small NZ company:

radiolive.co.nz/home/on-demand/weekend-life/2018/10/weekend-life--in-case-you-missed-sunday-7th-october-2018.html

12 days ago

Meter reads vs estimates

Annie Bannister from Utilities Disputes

Energy providers usually read your meter, but sometimes they estimate consumption instead, and bill the actual amount next time they read it. Staying on top of estimates helps avoid large back bills.
Ask your provider:
- how often they read the meter vs. estimate
- what you can do to save on energy… View more
Energy providers usually read your meter, but sometimes they estimate consumption instead, and bill the actual amount next time they read it. Staying on top of estimates helps avoid large back bills.
Ask your provider:
- how often they read the meter vs. estimate
- what you can do to save on energy consumption
- is your plan the best one for your lifestyle.

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25 days ago

Electricity in New Zealand - by the Electricity Authority

Annie Bannister from Utilities Disputes

The Electricity Authority has recently updated its publication "Electricity in New Zealand". It provides an overview of retail and distribution companies, the transmission grid, generation companies, and the electricity market. It also shows how these areas interact with each other, so is… View moreThe Electricity Authority has recently updated its publication "Electricity in New Zealand". It provides an overview of retail and distribution companies, the transmission grid, generation companies, and the electricity market. It also shows how these areas interact with each other, so is a handy reference tool for those who are learning about the industry. Check it out:

ea.govt.nz/about-us/media-and-publications/electricity-nz/

28 days ago

Electricity Authority new animation - What makes up my power bill?

Annie Bannister from Utilities Disputes

The Electricity Authority have released a new animation - "What makes up my power bill?" Your power bill includes information about how much power you have used and how much you need to pay for each component. Check out the video:

youtube.com/watch?v=3QBl4BJ8vtE&feature=youtu.be

110 days ago

Switched On: Utilities Disputes consumer newsletter

Annie Bannister from Utilities Disputes

Check out our latest issue of Switched On, featuring an interview with Tim Barnett from NBFCCT, examples of recent cases we have dealt with, complaint numbers by region and more...enjoy! :)

media.utilitiesdisputes.org.nz/media/Newsletters/Switched%20On%20June%202018%20-%20issue%20six.pdf

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