Is your neighbour’s behaviour driving you crazy?
Is your neighbour’s behaviour driving you crazy? Before you start a neighbourhood war, put your diplomat’s hat on and have a nice talk with them.
“When it comes to problems with neighbours, a touch of diplomacy can go a long way.” says Neil Lancaster of Citizens Advice Bureau. “Whether you’re being kept awake every night by noisy neighbourhood parties, their tree is blocking your sun, or the dog from next door uses your lawn as a toilet – it’s always best to discuss the problem with your neighbour first and try to come to a compromise. They may not even know there’s a problem, and be quite willing to sort it out. When we see people with “problem neighbours”, we usually ask whether they’ve tried talking to them. If they have and it hasn’t been successful, we can help them work out where they stand with their particular situation and what their options are.”
If you’ve tried negotiating with your neighbour and they won’t budge, you may have to consider taking further action – and you’ll need to know what your rights are if you do. For example, when it comes to neighbourhood noise, you can contact your local council to find out what (if any) noise restrictions apply in your area. If you complain to your local council they can send a noise control officer to assess the situation. They can issue a notice asking the neighbour to reduce the noise if it’s deemed excessive or unreasonable, and non-compliance could result in confiscation of the noise-making equipment (such as a stereo or jackhammer).
Similarly, if you are bothered by constant barking from a neighbour’s dog, you can complain to your council and they can send a dog control officer to investigate. But try to work it out with the dog owner first, because drastic action (such as having the dog removed by a dog control officer) is sure to ruin any goodwill that you might have with your neighbours.
“If you have a problem with something that your neighbour is doing, and you haven’t been able to sort it out by talking to them, come and see us at Ara (CPIT), Fendalton Library and Hornby Library. You could also phone us for free from cell phone on 0800 367 222, or send us an email. We also have information about neighbourhood problems on our website www.cab.org.nz...
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10% Yes! New Year, New Me
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16.9% Yes - but I rarely stick to them
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73.1% Nah - not for me
Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
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