2 days ago

Our fabulous cast models

Shorecare Urgent Care Smales Farm

Did you know that as an urgent care clinic we specialise in minor injuries and treat many broken bones every single day?
We hold regular teaching sessions for our staff to keep all of our skills up to scratch.
We even use our lovely staff as models for cast practice when we have a quiet moment in … View more
Did you know that as an urgent care clinic we specialise in minor injuries and treat many broken bones every single day?
We hold regular teaching sessions for our staff to keep all of our skills up to scratch.
We even use our lovely staff as models for cast practice when we have a quiet moment in the clinic.

Click the link below to read about what urgent care consists of.

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8 days ago

Fireworks and your safety

Shorecare Urgent Care Smales Farm

Fireworks can be a lot of fun but they're also dangerous and pose a high fire risk.

Remember to brush up on your fireworks safety this Guy Fawkes night, BEFORE lighting up. Click on the link below to read more.

For any injuries, pop into one of our clinics to get yourself seen.

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18 days ago

Our family, caring for yours, all long weekend.

Shorecare Urgent Care Smales Farm

Take care out there and enjoy this beautiful long weekend!

However if you find yourself in a bit of a pickle and need medical attention, we are open.

Smales Farm – 24/7
Northcross – 8am - 8pm

No appointment necessary, just walk in.

Head to our website for more information on our … View more
Take care out there and enjoy this beautiful long weekend!

However if you find yourself in a bit of a pickle and need medical attention, we are open.

Smales Farm – 24/7
Northcross – 8am - 8pm

No appointment necessary, just walk in.

Head to our website for more information on our fees and services.
Find out more

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26 days ago

Do you need those antibiotics?

Shorecare Urgent Care Smales Farm

Antibiotics are commonly asked for from our patients but did you know that they are not always necessary?

Antibiotic resistance is on the rise and poses an enormous threat worldwide so always ask a health professional before taking antibiotics.

Click on the link below to read more.

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34 days ago

Bringing the best of Nursing and Medicine together

Shorecare Urgent Care Smales Farm

We've welcomed our first Nurse Practitioner (NP) into the Shorecare team recently.

Don't know what a NP is? Click the link below to find out.

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108 days ago

Urgent Care wait times

Shorecare Urgent Care Smales Farm

We understand that waiting to be seen can be incredibly frustrating but here are some things to think about before seeing our clinical staff that will help speed up the entire Shorecare process.

Clinical questions:
- How long have you been unwell and what symptoms are troubling you?
- Have you … View more
We understand that waiting to be seen can be incredibly frustrating but here are some things to think about before seeing our clinical staff that will help speed up the entire Shorecare process.

Clinical questions:
- How long have you been unwell and what symptoms are troubling you?
- Have you had this before?
- What medication have you taken/given to the sick child today?
- The names of all regular long term medications currently being taken and if you have any allergies.
- Think about the way an accident happened and what got hurt and how.
- What is your vaccination status e.g. tetanus

Please remember to think about the others waiting to be seen and avoid bringing in extra "while I'm here requests". We are an urgent care clinic and are here to see you for the urgent matter at hand, not your long term concerns.

Even if a person went ahead of you, the staff have a good reason - one day if you have a dangerous condition we will do the exact same thing for YOU.

If the Doctor seems like they are hurrying, it is because they are busy and not because they are not interested or are uncaring - it may be way after their due meal break or finishing time but they are there for you.

It is very common for our hardworking staff to work overtime and skip extra tea breaks so that they can continue to care for you and make your wait time as short as possible.

Thanks for helping keep our wait times down!

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112 days ago

Can you take pain relief before seeing a Doctor? Yes you can!

Shorecare Urgent Care Smales Farm

Often when an urgent visit to a doctor is needed, the problem or condition can be very uncomfortable. This could include an injury to yourself or your child; or an illness during which you experience a sore throat or headache, or a high fever, making you feel absolutely miserable.

It is … View more
Often when an urgent visit to a doctor is needed, the problem or condition can be very uncomfortable. This could include an injury to yourself or your child; or an illness during which you experience a sore throat or headache, or a high fever, making you feel absolutely miserable.

It is understandable that you hesitate to “mask” the symptoms, and strong medications can indeed risk this; BUT it is always safe, acceptable and desirable to take the recommended dose of Paracetamol before you come to see us.

Just remember to tell our triage nurse what dose you have already taken; or given to your child and the time it was taken. If possible, keep a note of the temperature you recorded before the medicine was given and give our nurse this information.

Serious conditions will still be reliably diagnosed and the whole experience of being assessed, waiting to see the doctor and then moving about during a thorough examination, will be much less painful and stressful. E.g. a sprained ankle or thumb needs to be pulled in various ways to assess the damaged ligament to find out if the joint is still stable; a small feverish child needs their ears checked and will be frightened if the ear is very painful.

Even if the problem turns out to serious and you are told you should be “nil by mouth”; because you may need surgery, taking Paracetamol will not delay your treatment.

Please stick to the recommended dose and do not take it more frequently than every 4 hours.

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131 days ago

Soft issue injuries and you!

Shorecare Urgent Care Smales Farm

Well the winter sports season has well and truly started!
We are seeing a lot of soft tissue injuries and most can actually be managed using the simple RICE acronym.

Rest (sit down)
Ice (ice the injured ankle for 20mins 3-4 times per day)
Compression (use a compression bandage)
Elevation (put … View more
Well the winter sports season has well and truly started!
We are seeing a lot of soft tissue injuries and most can actually be managed using the simple RICE acronym.

Rest (sit down)
Ice (ice the injured ankle for 20mins 3-4 times per day)
Compression (use a compression bandage)
Elevation (put your feet up!)

You can also use some simple pain-relief like paracetamol to ease the discomfort.

Keep this in mind over the weekend on the sports fields.

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133 days ago

Winter wait times

Shorecare Urgent Care Smales Farm

Hi all!

Please be aware that due to the winter season and high influx of patients, we are experiencing longer than usual wait times.

We ask for your patience and that you bear with us as all of our staff work incredibly hard to see you in a timely manner.

Oh and remember that just like you, our… View more
Hi all!

Please be aware that due to the winter season and high influx of patients, we are experiencing longer than usual wait times.

We ask for your patience and that you bear with us as all of our staff work incredibly hard to see you in a timely manner.

Oh and remember that just like you, our staff also do fall sick with the winter bugs so please keep that in mind when coming into Shorecare. Wear a mask and make sure to use the hand sanitisers so that we can continue to be fully staffed to treat patients.

One final reminder is that for non-urgent matters, please book in to see your GP.

Thank you!

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142 days ago

Colds and flu - part 4

Shorecare Urgent Care Smales Farm

We're wrapping up our colds and flu information series today with serious signs. 
If in doubt, get checked out.

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144 days ago

Colds and flu - part 3

Shorecare Urgent Care Smales Farm

For today's session we focus on medicines and when to use them for colds and flu.

Always keep in mind that you should check with the pharmacist before purchasing ANY medicines and inform them of all your health issues and regular treatments.

Finally, if you find yourself seriously unwell or … View more
For today's session we focus on medicines and when to use them for colds and flu.

Always keep in mind that you should check with the pharmacist before purchasing ANY medicines and inform them of all your health issues and regular treatments.

Finally, if you find yourself seriously unwell or concerned about your symptoms, come and see us or book in to see your regular GP.

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146 days ago

Colds and flu - part 2

Shorecare Urgent Care Smales Farm

We continue our colds and flu series today with a few handy tricks that you can do at home to help you feel better and back to your usual self.

Keep in mind that if you are ever concerned, it's best to get checked by your GP or you can come and see one of our friendly Doctors.

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148 days ago

Colds and the flu - part 1

Shorecare Urgent Care Smales Farm

We're kicking off our new information series today with part 1 of colds and flu!

However if in doubt, get checked out.

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165 days ago

Open all long weekend!

Shorecare Urgent Care Smales Farm

If the winter ills and chills hit your early or your weekend project leads to injury, we are open and here to see you.
Check out our website for fees.

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