15 days ago

Shorecare officially opens new specialist suite, Korowai Ora

Shorecare Urgent Care Smales Farm

Have you heard the news? Our new specialist wing, Korowai Ora is officially open at Smales Farm!

Local kaumātua, Reverend John Marsden CNZM blessed the new area and led our team in a morning filled with waiata, kai, and whanaungatanga.

The new space will be used to provide a range of new … View more
Have you heard the news? Our new specialist wing, Korowai Ora is officially open at Smales Farm!

Local kaumātua, Reverend John Marsden CNZM blessed the new area and led our team in a morning filled with waiata, kai, and whanaungatanga.

The new space will be used to provide a range of new services to the community, including a dedicated children’s clinic, complex wound clinic, point of care ultrasound, and minor surgery. More to come on these fantastic new services.
Know more

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49 days ago

KidsQ at Smales Farm

Shorecare Urgent Care Smales Farm

Have you heard about our new initiative?
It's called the KidsQ and it's already received some pretty awesome feedback.
Run daily 6-10pm at Smales Farm, we have a dedicated Doctor just for children.

Once triaged by a nurse, if suitable, we book you an appointment in our KidsQ saving you … View more
Have you heard about our new initiative?
It's called the KidsQ and it's already received some pretty awesome feedback.
Run daily 6-10pm at Smales Farm, we have a dedicated Doctor just for children.

Once triaged by a nurse, if suitable, we book you an appointment in our KidsQ saving you from an extended wait time with an unsettled child.

How great is that?!

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127 days ago

Northcross reopening on the 3rd August

Shorecare Urgent Care Smales Farm

Reopening take two.
After our false start for July, we are beyond thrilled to announce that Shorecare Northcross will be reopen for urgent care matters at 8am on Monday the 3rd of August.

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180 days ago

Queen’s Birthday at Shorecare

Shorecare Urgent Care Smales Farm

Hi neighbours!

Just a reminder that Shorecare Northcross is still in full swing as your local testing centre for COVID-19. Make sure to phone ahead (021) 256 6321 to speak to our team so that we can book you a time to come and see us.

While Northcross is out of action for urgent care, Smales … View more
Hi neighbours!

Just a reminder that Shorecare Northcross is still in full swing as your local testing centre for COVID-19. Make sure to phone ahead (021) 256 6321 to speak to our team so that we can book you a time to come and see us.

While Northcross is out of action for urgent care, Smales Farm is open 24/7 for all of your ACC and medical urgent care needs.

You may be a bit nervous about venturing outside of your bubble but please be assured that we are taking every precaution so that you and your whānau remain safe.
Find out more

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217 days ago

We are open and you are safe.

Shorecare Urgent Care Smales Farm

Yes, Smales Farm is open and it is safe for you to come and see us.
We are business as usual, open 24 hours, 7 days a week, albeit with a few extra precautions in place for your safety and ours.

First you'll note our rather large tent outside our front doors. Here you will be screened by a … View more
Yes, Smales Farm is open and it is safe for you to come and see us.
We are business as usual, open 24 hours, 7 days a week, albeit with a few extra precautions in place for your safety and ours.

First you'll note our rather large tent outside our front doors. Here you will be screened by a clinician who will assess if it is safe for you to enter our premises or not.

You may taken into a room straight away, popped in our waiting room which has been given a social distancing makeover, or even asked to return to your car.

You'll spot our receptionists are protected behind perspex screens and are taking patient details by phone rather than face to face contact.

As an added protection we are not taking any cash or cheque payments at the moment. Please note that we have PayWave payments available on our machines or we can invoice to be paid online.

So please if you find yourself in need of urgent medical or accident care, pop in and see us at Smales Farm.

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228 days ago

How we are tackling COVID-19

Shorecare Urgent Care Smales Farm

Hi Neighbours! Just popping by to update you on a couple of things.

Please note that when you come by to visit us at Smales Farm, you will be asked a few questions before entering our clinic. This is for our safety and yours. We may even ask you to return to your car.

We are also not taking … View more
Hi Neighbours! Just popping by to update you on a couple of things.

Please note that when you come by to visit us at Smales Farm, you will be asked a few questions before entering our clinic. This is for our safety and yours. We may even ask you to return to your car.

We are also not taking any cash payments, PayWave only or you may be sent away with an invoice to pay online.

Finally, during this outbreak, our Northcross clinic is closed for all urgent care matters. This is now a COVID-19 testing centre only. You must have spoken to our team and have been booked an appointment. Please do not simply turn up. You will be sent away by security. For more information on this, check out our website.

Thanks so much for your patience and cooperation! Keep safe team!
Find out more

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234 days ago

Smales Farm is open!

Shorecare Urgent Care Smales Farm

While Northcross is currently out of action for urgent care matters, Smales Farm is still running business as usual.
Sadly we are finding that some patients are waiting to come in and see us but leaving certain health conditions can be detrimental to your health.
Please be assured that we have … View more
While Northcross is currently out of action for urgent care matters, Smales Farm is still running business as usual.
Sadly we are finding that some patients are waiting to come in and see us but leaving certain health conditions can be detrimental to your health.
Please be assured that we have taken measures to ensure your safety and ours.

Firstly you will be assessed by our screening clinician at the door.

Following this, you will either be taken into a room straight away, popped in our waiting room which has been given a social distancing makeover, or even asked to return to your car.

We are only taking PayWave payments or are invoicing to be paid online. No cash.

We have installed perspex screens for our receptionists and our staff have PPE available to them.

So please if you find yourself in need of urgent medical or accident care, pop in and see us at Smales Farm.

We are open 24/7. No appointment necessary.

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255 days ago

Stay home, use the phone

Shorecare Urgent Care Smales Farm

Please phone the dedicated Healthline number 0800 358 5453 if you are concerned that you may have COVID-19.

We ask you to PLEASE DO NOT enter our clinics unless instructed you are safe to do so by a health care worker.

We need to protect our vulnerable patients and our staff. Without our staff, … View more
Please phone the dedicated Healthline number 0800 358 5453 if you are concerned that you may have COVID-19.

We ask you to PLEASE DO NOT enter our clinics unless instructed you are safe to do so by a health care worker.

We need to protect our vulnerable patients and our staff. Without our staff, we cannot continue to treat those in need of urgent care.

Ngā mihi

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295 days ago

Caring for you this Waitangi Day

Shorecare Urgent Care Smales Farm

Hi neighbours!
Just popping by to say that we are open this Waitangi Day should you need us.
Head on over to our website for a full list of fees and services.

Please keep in mind that we are often run off our feet on public holidays.
We thank you in advance for your patience as we work to see … View more
Hi neighbours!
Just popping by to say that we are open this Waitangi Day should you need us.
Head on over to our website for a full list of fees and services.

Please keep in mind that we are often run off our feet on public holidays.
We thank you in advance for your patience as we work to see you in a timely manner.

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318 days ago

Construction zone today

Shorecare Urgent Care Smales Farm

Please be aware that we start construction of our new reception desk today at Smales Farm.
While this is an exciting time for us, there will unfortunately be excess noise.

Should this be a problem for you, remember that we have our Northcross clinic at 948 East Coast Road which is open 8am-8pm … View more
Please be aware that we start construction of our new reception desk today at Smales Farm.
While this is an exciting time for us, there will unfortunately be excess noise.

Should this be a problem for you, remember that we have our Northcross clinic at 948 East Coast Road which is open 8am-8pm and is a construction free zone.

We thank you for your cooperation.

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371 days ago

Staff education

Shorecare Urgent Care Smales Farm

A massive thank you to Lee from PRS for taking our reception, admin and clinic support workers through basic life saving skills last night.

We learnt lots and had a fabulous time brushing up on our skills that we hope we’ll never need.

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382 days ago

Our fabulous cast models

Shorecare Urgent Care Smales Farm

Did you know that as an urgent care clinic we specialise in minor injuries and treat many broken bones every single day?
We hold regular teaching sessions for our staff to keep all of our skills up to scratch.
We even use our lovely staff as models for cast practice when we have a quiet moment in … View more
Did you know that as an urgent care clinic we specialise in minor injuries and treat many broken bones every single day?
We hold regular teaching sessions for our staff to keep all of our skills up to scratch.
We even use our lovely staff as models for cast practice when we have a quiet moment in the clinic.

Click the link below to read about what urgent care consists of.

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388 days ago

Fireworks and your safety

Shorecare Urgent Care Smales Farm

Fireworks can be a lot of fun but they're also dangerous and pose a high fire risk.

Remember to brush up on your fireworks safety this Guy Fawkes night, BEFORE lighting up. Click on the link below to read more.

For any injuries, pop into one of our clinics to get yourself seen.

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398 days ago

Our family, caring for yours, all long weekend.

Shorecare Urgent Care Smales Farm

Take care out there and enjoy this beautiful long weekend!

However if you find yourself in a bit of a pickle and need medical attention, we are open.

Smales Farm – 24/7
Northcross – 8am - 8pm

No appointment necessary, just walk in.

Head to our website for more information on our … View more
Take care out there and enjoy this beautiful long weekend!

However if you find yourself in a bit of a pickle and need medical attention, we are open.

Smales Farm – 24/7
Northcross – 8am - 8pm

No appointment necessary, just walk in.

Head to our website for more information on our fees and services.
Find out more

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406 days ago

Do you need those antibiotics?

Shorecare Urgent Care Smales Farm

Antibiotics are commonly asked for from our patients but did you know that they are not always necessary?

Antibiotic resistance is on the rise and poses an enormous threat worldwide so always ask a health professional before taking antibiotics.

Click on the link below to read more.

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