5 days ago

Our team has grown

Daniel from ITstuff[ed]

Meet Jayden!

Jayden is born & bred in Canterbury and lives in the sunny east side of Christchurch.

He has worked on every Apple Mac computer since the early 2000s model. He is the absolute right person for any Mac-related questions.

He has a huge environmental consciousness. That's … View more
Meet Jayden!

Jayden is born & bred in Canterbury and lives in the sunny east side of Christchurch.

He has worked on every Apple Mac computer since the early 2000s model. He is the absolute right person for any Mac-related questions.

He has a huge environmental consciousness. That's why he has always had a passion for refurbing and repairing PCs and Macs to keep them from going to landfill.

Jayden has also brought e-waste handling inhouse. This is great news for us and you! We can confidently say, that we can recycle your old electronics the right way!

Additionally to all his qualities mentioned above, Jayden is also super personable and approachable and deeply cares about every customer's concern.

Rest assured you are in good hands with Jayden!

Image
12 days ago

Happy New Year

Daniel from ITstuff[ed]

Happy New Year!

We are back - We have had a couple of weeks to recharge our energy, reflect on 2020, and put a plan of action together to reach our goals for 2021.

2020 was a challenging year. It seemed to be going on for much longer than 365 days. However, my reflections over the last weeks have… View more
Happy New Year!

We are back - We have had a couple of weeks to recharge our energy, reflect on 2020, and put a plan of action together to reach our goals for 2021.

2020 was a challenging year. It seemed to be going on for much longer than 365 days. However, my reflections over the last weeks have reminded me that 2020 has had many positive facets.
I thought I'd share the up and downs of 2020 with you:

At the beginning of the year, we built up a very strong customer base in and around Christchurch. We managed to find and provide the right service at the right price for businesses and home users and were able to grow rapidly. We started putting plans in place to hire new staff.

All of a sudden, just before lockdown in March, it started to look very dire for ITstuff[ed]. We invested a lot of time and effort to come up with the right solution for our newly gained customers. Some, unfortunately, weren't sure about their future; contracts were put on hold or cancelled altogether. It was a difficult time to get motivated and keep going.

During the lockdown, we strived to support and work in with businesses we were looking after. For us to see our work making a real difference for our customers brought back the fire inside to keep going.
We were also deemed an essential service. We managed to get through the lockdown by supporting and with the support of our families and community.
Thank you @switchespresso @newbrightonmuseum @extremecarpetcleaning

After lockdown, it was time to reassess and readjust. With the learnings, we redefined our services. We started taking on new and larger clients. We helped many businesses to transition to a remotely accessible workplace in Microsoft 365 and Google Workspace. We put e-commerce solutions in place. We got homes ready to access faster internet - so people can do work efficiently and watch streaming services. We started working with many community organisations. We were very lucky that we were able to support causes we believed in, for example, @xchch and @specialchildrenschristmasparty

This is one of my fondest memory of 2020: Businesses that we supported through difficult months started to thrive again. They did not start to thrive just because of us but I'd like to think that we had something to do with it.

In September we picked up from where we had left off before lockdown. We hired Jayden, who also lives on the east side of Christchurch - we were incredibly lucky to have found the perfect person for the job. You will see more of Jayden on here soon too.

Thank you, Lisa, from @socialcurrency for your support in this process.

The remaining months of 2020, we kept chipping away at contracts that we had picked up over the last few months, completing most of them before Christmas. (Apologies Martha and Emily at the @NBproject, we will get you up and running first thing when you are back from your well deserved holiday, first thing in 2021.)

For the final weeks of the year, we managed to find some time to review and streamline our internal processes and to gain some more clarity.

What 2020 has shown me is, that we as a community in Christchurch are very strong. We care about each other; We care about you as a person and we care about the businesses we support. We are very fortunate to be able to express our sense of caring by looking after you, your computers and IT systems.

For 2021, personally and as a business, we endeavour to grow further, create more opportunity for other people to help us grow and grow with us.

We hope you had a wonderful time over the holiday season, got a chance to reflect and got some goals set for yourself

Image
31 days ago

Switching a switch at Switch in New Brighton - how fitting!

Daniel from ITstuff[ed]

Additionally to a brand new WiFi setup with Facebook check in for guests and secure internal networks, we also fixed a problem caused by an older switch... (network switch not Switch in New Brighton).

Image
245 days ago

Computer repair and IT support in Level 2

Daniel from ITstuff[ed]

We hope you all had a wonderful Level 2 weekend.
With being back to Level 2, our services are (almost) back to normal.

In-home computer repairs:
We are offering again in-home & on-site IT support and computer repairs.

Computer Drop-offs:
You are also welcome to drop your laptop or desktop PC… View more
We hope you all had a wonderful Level 2 weekend.
With being back to Level 2, our services are (almost) back to normal.

In-home computer repairs:
We are offering again in-home & on-site IT support and computer repairs.

Computer Drop-offs:
You are also welcome to drop your laptop or desktop PC off to us again. For any drop-offs or visits, please ring 0800 487 883 before visiting us – this is to ensure that we are here when you get here.

Pickup service:
We still offer our contactless pickup service, if you are in self isolation or prefer the convenience of a pick-up. All picked up equipment will be disinfected before being dropped back off to you.

Remote support:
We also offer remote support, where applicable. Please talk to us and we will let you know if this is an option.

Hygiene Protocol Outline:

We will ensure, that we disinfect/wash hands before entering your home and begin to work on your computer.
We keep track of who we were in contact with. Our contact register is part of our booking system. If you have any symptoms, please let us know, and we can reschedule your appointment.
Alternatively, our contactless pickup service is still available.
We carry disinfectant with us, suitable for surfaces, like your keyboard, mouse and any other part of your computer we touch during the appointment. We disinfect before and after working on your laptop or desktop computer.
We are endeavouring to stay at least 1 meter apart.

Image
265 days ago

COVID-19 Alert Level 3 Services

Daniel from ITstuff[ed]

Additonally to people who are working in essential services, working or studying from home, we can now provide our services to all home users.

We will be offering the following services:

-Contactless computer repairs
-WiFi installation and setup
-Microsoft 365 and GSuite migration
-Webdesign … View more
Additonally to people who are working in essential services, working or studying from home, we can now provide our services to all home users.

We will be offering the following services:

-Contactless computer repairs
-WiFi installation and setup
-Microsoft 365 and GSuite migration
-Webdesign & hosting

-Contactless computer repairs: We can come to you to contactlessly collect your computer if it needs to be physically repaired. After the repair is done, we will drop it back off to you. We can now obtain most parts required for repairs again. We use all the necessary safety and hygiene practises and clean all parts and surfaces of your computer/device before and after repairing.
In some cases we can repair your computer by remotely accessing your computer. Where this is possible, we will offer this as well.

-WiFi installation and setup: we can provide equipment to improve your WiFi performance at home. Most of this can be done contact less. In some instances we would need to do some installations in your home - if this is the case, we will let you know and talk the scenario through with you. We are able to do this using all necessary precautions and hygiene and safety practices as recommended by MBIE.

-Microsoft 365 and GSuite migration: We can migrate your old email and colaboration suite to either Microsoft 365 (formerly Office 365) or GSuite. We can help with making a decision on what would be the better solution for you.

-Webdesign & hosting: If you want to trade in level 3 by selling your product online, we can get you set up quickly with a simple and easy to manage website to get you started.

Please note: At alert level 3 we cannot accept computers being dropped off to our premises. Invoices will be emailed and can be paid by bank transfer. If you prefer to pay by credit card, please let us know. Terms and conditions apply

Image
368 days ago

Win $50 voucher by filling in this survey

Daniel from ITstuff[ed]

Help us by filling in this survey and win a $50 Switch New Brighton voucher!

We want to offer the best service possible - so we have created this survey to find out the best way to do just that.
And for helping, you go into the draw to win a $50 voucher from our friends at Switch New Brighton. … View more
Help us by filling in this survey and win a $50 Switch New Brighton voucher!

We want to offer the best service possible - so we have created this survey to find out the best way to do just that.
And for helping, you go into the draw to win a $50 voucher from our friends at Switch New Brighton. Yum!

All you need to do is answer 10 simple questions, easy peasy!
forms.gle...

Thanks for helping us be our best!
Daniel & your ITstuff[ed] Team

545 days ago

We have got new opening hours! 🕣 🕠

Daniel from ITstuff[ed]

Monday to Friday 8.30 am to 5.30 pm and a late night on Thursdays, till 7 pm.

Appointments are necessary so contact us to set yours up.

Image
577 days ago

Special Charity Rates

Daniel from ITstuff[ed]

Did you know that ITstuff[ed] has special rates for charities and non-profits? Contact us today to find out more.

This week we have been busy setting up mobile phone backups for the wonderful ladies at Pregnancy Help Canterbury.

We set up a backup for Dahlia and Sarah on the Pregnancy Help … View more
Did you know that ITstuff[ed] has special rates for charities and non-profits? Contact us today to find out more.

This week we have been busy setting up mobile phone backups for the wonderful ladies at Pregnancy Help Canterbury.

We set up a backup for Dahlia and Sarah on the Pregnancy Help Canterbury mobile phone to ensure their information would be safe if anything were to happen to the phone. A backup in their case means all of their photos, text messages and other precious information is stored in the cloud.

While setting up the back-up we also recommended steps to improve a crucial parts of their workflow like accessing photos from the phone on their computer!

We also recently updated their laptop to Windows 10 and installed Microsoft Office.

All of this at our special non-profit rates because we value the importance of the work they do in the community.

Do you know a charity or non-profit that could need some help with their IT needs? Tag them in the comments below.

Image
609 days ago

Boost your Wi-Fi

Daniel from ITstuff[ed]

Is your internet at home so slow that you end up using your phone to ask on local pages if the internet is down in your area? Or are you endlessly resetting your router trying to get your internet working better?
Maybe you just want to enjoy streaming movies or shows without waiting for it to load … View more
Is your internet at home so slow that you end up using your phone to ask on local pages if the internet is down in your area? Or are you endlessly resetting your router trying to get your internet working better?
Maybe you just want to enjoy streaming movies or shows without waiting for it to load while you are watching?

We've got some great deals to get your internet moving faster and save you time for more important things 😉

ITstuffed and Quirk Electronics, two local New Brighton business have come together to boost your Wireless Network.
Quirk Electronics will supply the device and ITstuff[ed] will set your new Wi-Fi device up for you.
This offer is available in Christchurch and surrounding suburbs. Terms and conditions apply.

If you have any questions please contact us.

www.itstuffed.co.nz...

Image
678 days ago

Two New Brighton businesses are coming together with a special offer for your home security needs!

Daniel from ITstuff[ed]

Would you like the peace of mind of having eyes and ears outside your home?

ITstuff[ed] and Quirk Electronics, two New Brighton based businesses, are teaming up to bring an affordable home security camera special offer to you!
The offer includes either a kit of 2 or 4 cameras, including … View more
Would you like the peace of mind of having eyes and ears outside your home?

ITstuff[ed] and Quirk Electronics, two New Brighton based businesses, are teaming up to bring an affordable home security camera special offer to you!
The offer includes either a kit of 2 or 4 cameras, including installation and setup.

The Arlo Pro Wire-free HD Security Cameras have everything you need to keep an eye on the things you love from every angle, indoors or out.
Arlo Pro cameras are weather-resistant, have night vision, 2-way audio and best of all, run on batteries that are easily rechargeable. Arlo has everything it takes to make home security simple and can be accessed on your phone or device from anywhere you are.

Quirk Electronics is a local electronics online retailer and offers products ranging from gaming grade equipment to IP security cameras. For this deal, Quirks Electronics is providing a kit of 2 or 4 Arlo Pros.

ITstuff[ed] is a local IT consultant and service provider; services ranging from computer repairs to managed services for home users and small and medium sized businesses. ITstuff[ed] will facilitate the installation and setup of the IP security cameras.

Security camera set up and installations are also available for businesses, please contact ITstuff[ed] directly for options suitable for your needs.

Image
844 days ago

Laptop Spring Clean

Daniel from ITstuff[ed]

This special offer includes:
Virus/Malware check and removal

Hardware check

Removal of junk files

Installation of the latest updates

Valet the inside and outside of your PC or laptop

Price: $99

Image
858 days ago

Computer Spring Clean

Daniel from ITstuff[ed]

To welcome the arrival of Spring we are offering a special deal on cleaning up your PC or laptop.
For the month of September, you can get this special deal for $75 for desktop PCs and $99 for laptops.
Click on the link for more details on what a Spring Clean can do for you!
View more
To welcome the arrival of Spring we are offering a special deal on cleaning up your PC or laptop.
For the month of September, you can get this special deal for $75 for desktop PCs and $99 for laptops.
Click on the link for more details on what a Spring Clean can do for you!
www.itstuffed.co.nz...

Image
872 days ago

Get your computer serviced today!

Daniel from

Dust build up can be hazardous to your computer, causing overheating and potential damage.
Call us today to get your computer serviced!

Image
Top