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1750 days ago

Fight back against the buffoonery endemic to Vodafone

Michael from Waikanae

Fed up with Vodafone? (I fear it will only get worse now they have been sold.) I have an idea below, but first:
Here's what I have experienced having just moved here - sound familiar to you?
TV constantly dropping out in the evening. Installation snafus. Can't record TV programs. Promised a consolidated bill for fiber, TV, phone - that took four months and I still get an extra bill. I was promised TV on demand still doesn't work.
Calling customer service is torture, long wait times, and the folks in the Philippines call center are not really empowered to help - and don't really care to. (Why can't they employ NZ people?)
Below is an idea to get the sinecures (I mean executives) at Vodafone to get their damned act together. (For any lawyers out there if Vodafone fails to provide adequate service or live up to their sales people's empty promises, then is that grounds for cancelling contract?)
You can find all the executives in LinkedIn. Send them a strong message expressing your disgust. Don't insult, just point out their terrible service. The top guy is: Jason Paris. Go here: www.linkedin.com...
You will also see links to the so-called Consumer Director at Vodafone New Zealand Matt Williams www.linkedin.com...
and others who are supposed to be involved in customer relations. Tell them how you feel. Let's start a campaign.

More messages from your neighbours
1 minute ago

Food Recall: YY Dumplings & Fu Yuan brand Various Ready-to-Eat Meat Products

James from Waikanae

YY Dumplings Ltd is recalling a specific batch of its Spicy Pork Ears and Sour and Spicy Chicken Feet due to the presence of undeclared allergens (gluten and sesame), and Braised Pig Trotters and Braised Pig Head Meat due to the presence of an undeclared allergen (gluten). These products may be labelled under the YY Dumplings brand, the Fu Yuan brand, or both YY Dumplings brand and Fu Yuan brand. People with a gluten or sesame allergy or intolerance should not consume these products. If you have consumed any of these products and have any concerns about your health, seek medical advice. If you are not allergic or intolerant to gluten or sesame, this recall does not affect you.

READ MORE: www.mpi.govt.nz...

9 hours ago

Say goodbye to tyre waste

Tyrewise

About 40% of the 6.5 million tyres Kiwis use every year are recycled, repurposed, or used as tyre-derived fuel. But the rest end up in landfills, stockpiled or dumped.

The good news is now there’s an easy solution to all that tyre waste. It’s called Tyrewise and is New Zealand’s first national tyre recycling scheme.

Tyrewise ensures that tyres in Aotearoa New Zealand are recycled or repurposed properly, saving millions from going to the landfill.

Find out more about the scheme online.
Find out more

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9 hours ago

Anzac Day

Anzac Day

There are opportunities across the motu for the public to come together to mark Anzac Day this year.

National Anzac Day events include the Dawn Service at 6.00am and the National Commemorative Service at 11.00am (both at Pukeahu National War Memorial Park, Wellington), and the Atatürk Memorial Service at 2.30pm in Strathmore, Wellington. The Dawn Service and National Commemorative Service will be broadcast live by TVNZ 1 and RNZ National.

For those wanting to join the Anzac Day parade at the Dawn Service, veterans are asked to assemble on Tasman Street by 5.30am.

The Atatürk Memorial Service in Strathmore will include a wreath-laying ceremony. A shuttle service will be running from Bowes Crescent carpark to the memorial site for anyone who may require assistance accessing the site.

For more information about Anzac Day, visit the Manatū Taonga Ministry for Culture and Heritage website or see the Pukeahu National War Memorial Park Facebook page.

To find out about events in your local community, visit the Royal New Zealand Returned and Services’ Association’s website or get in touch with your local council.
Find out more

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