Fight back against the buffoonery endemic to Vodafone
Fed up with Vodafone? (I fear it will only get worse now they have been sold.) I have an idea below, but first:
Here's what I have experienced having just moved here - sound familiar to you?
TV constantly dropping out in the evening. Installation snafus. Can't record TV programs. Promised a consolidated bill for fiber, TV, phone - that took four months and I still get an extra bill. I was promised TV on demand still doesn't work.
Calling customer service is torture, long wait times, and the folks in the Philippines call center are not really empowered to help - and don't really care to. (Why can't they employ NZ people?)
Below is an idea to get the sinecures (I mean executives) at Vodafone to get their damned act together. (For any lawyers out there if Vodafone fails to provide adequate service or live up to their sales people's empty promises, then is that grounds for cancelling contract?)
You can find all the executives in LinkedIn. Send them a strong message expressing your disgust. Don't insult, just point out their terrible service. The top guy is: Jason Paris. Go here: www.linkedin.com...
You will also see links to the so-called Consumer Director at Vodafone New Zealand Matt Williams www.linkedin.com...
and others who are supposed to be involved in customer relations. Tell them how you feel. Let's start a campaign.
Lest we forget...
On this ANZAC Day, let's take a moment to remember and honor the brave men and women who have served and continue to serve our country.
Tell us who are you honouring today. Whether it's a story from the battlefield or a memory of a family member who fought in the war, we'd love you to share your stories below.
Poll: Does the building consent process need to change?
We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.
Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.
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91.5% Yes
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8.1% No
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0.4% Other - I'll share below!
Roger Hall's latest play at Circa Theatre
Roger Hall is back! With his latest comedy, End of Summer Time.
Experience Sir Roger Hall's End of Summer Time, the third instalment of the lovable character Dickie Hart, starring Gavin Rutherford.
Dickie Hart is told by wife Glenda they have to move from Wellington to Auckland. How will Dickie cope with apartment living, meeting new people, Covid lockdown, getting a new driver's licence…and possibly even having to support The Blues?
"Once again, clever Sir Roger Hall strikes comedy gold…End of Summer Time is a great night out. Don’t miss it!”
- Ross Jolly, Director.
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