
Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.


🎨 Calling all Coastie Creatives & Small Biz Legends!
Are you a local business owner with a logo you love? Come turn it into something truly eye-catching at our Paint & Sip Night at Paraoa Brewing Co — happening Tuesday 6 & Wednesday 7 May!
For just $45, you’ll get everything you need to create a painted version of your business logo, signage, or name plate — something unique to display in your workspace, market stall, or shop.
✨ We’ll be using reclaimed materials to create your custom sign — keeping it sustainable, meaningful, and one-of-a-kind.
🍷 It’s a relaxed evening with:
✔️ All materials prepped and ready
✔️ A free drink on arrival
✔️ Spot prizes (including champagne!)
✔️ Great company and Coastie vibes
Perfect for:
🔸 Market stallholders
🔸 Makers and creatives
🔸 Home-based businesses
🔸 Anyone wanting a custom sign or a fresh way to showcase their brand
📩 Book your spot here:
👉 newcreation.co.nz...
Spots are limited and designs need to be prepped, so get in quick!
Think it – Make it! 💡🖌️


What's one Kiwi song you'll never get sick of?
It's NZ Music Month and singer-songwriter Lorde is impressing the world again with a new single called 'What Was That' which is at number one in the US Spotify charts and second in the New Zealand charts.
Let's celebrate all of our homegrown talent this month, share one Kiwi song that you still absolutely love?


What historical moment lives on in your memory?
Everyone has at least one world event they’ll never forget. Whether it’s something recent like the pandemic or the passing of the Pope, or something from the past like 9/11 or a World War.
If you're comfortable sharing, let us know where you were when the news broke, and what do you remember most about that moment?
