S
1158 days ago

Goods stolen when food delivered?

Sharon from Whalers Gate

Hi all,
Has anyone has a similar theft?
We ordered from a local restaurant using a web based delivery service that is being used by many take outs and restaurants in New Plymouth - and due to COVID, we chose contactless delivery.
On Friday evening around 7pm we received our order, but up until I was about to leave for work this morning, I had not noticed that my 2 week old pair of safety boots were missing from where they would be sitting by our front door. I searched through the house three times before realising that they must have been stolen by the courier.
Has anyone else had stuff go missing? This is a disgusting abuse of client trust, and although I realise it is not the restaurants fault, and I do not have proof (but will be seriously looking to install cameras outside) I think the public should be made aware that these services are dependant on us the customer - I for one will no longer be ordering for delivery (which will hurt the restaurants) and when we get charged $9.99 for this service on top of the food, I think the owners of the ‘service’ should look very seriously at their staff and how these thefts are bringing their company’s name into disrepute.

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