Northland Rentals
I was surprised to receive an email from Northland Rentals Ltd to tell me that they are going to charge me the insurance excess on damage to the van I rented on Saturday. They say that there was damage to the rear bumper.
It was raining heavily on Saturday at time of pick up (the service person could wait to close the door behind me quick enough) and the usual walk around the van.
When I stopped off at the BP to load ice into the back. I did notice a ding in the back of the door, taking a closer look at noticed a bit of rust. It appears that someone had reversed into something with enough force to push the bumper in and put the dent in the rear door. The damage to the bumper and ding line up perfectly. As you can see from the picture.
As there was rust I thought nothing of it.
Then the surprise came, I was accused of the damage, that ding didn't happen on my watch (if it did, how did it rust so quick) but Northland rentals insists that these dings and dents are two separate accidents, which just a lie. The proof is in the photo.
I can afford the excess, what I cant afford is being treat dishonestly. Shame on Northland Rentals for operating like cheats. We deserve better from local business. Everyone that knows me, knows that they are treated in the utmost professional manner I expect the same.
David W Harrison
Chartered Accountant
PS I wont be booking them again for any golf trips
We want to know: Have you thought about cutting your insurance cover to save costs?
Senior business reporter Rob Stock tackles a big question many of us have wondered about: “What are the pros and cons of cutting back on insurance?”
So we’re curious… What are your thoughts on trimming your insurance cover? Have you ever considered it?
Want to dive deeper? Rob Stock has the full breakdown.
A riddle to start the festive season 🌲🎁🌟
I'm a fruit. If you take away my first letter, I'm a crime. If you take away my first two letters, I'm an animal. If you take away my first and last letter, I'm a form of music. What am I?
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Make the holidays easier this year!
We’ve pulled together a few clever Christmas hacks thanks to Ryman resident, Sullen - simple ideas to save time and stress so you can enjoy more of the festive fun.
A few favourites:
- Hang tree lights vertically for an even glow
- Use reusable gift bags for quick, eco-friendly wrapping
- Prep food ahead to keep Christmas Day relaxed
Click read more for the full list of tips.
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