Struggling to pay your Watercare bill
The Water Utility Consumer Assistance Trust provides financial support to residential customers of Watercare Services Ltd who are struggling to manage their water and/or wastewater costs. It is a charitable trust that receives funding from Watercare. The Trust can assist home owners and tenants (as long as there is a debt to Watercare and not the property manager or landlord).
The Trust is able to assist by setting up a payment plan to cover ongoing monthly Watercare invoices (the payments are made direct to Watercare) and the Trust is able to write off some, or all of the debt. The Trust also provides information on ways to save water, how to carry out a leak test, and other water saving incentives.
We have a website where an application form can be downloaded (www.waterassistance.org.nz) , and also have a Facebook page (Water Utility Consumer Assistance Trust). An application form can be emailed or posted (email: info@waterassistance.org.nz or send message via Facebook)
Chicken Gizzards!
Kia ora Neighbours
I purchased a pack of chicken gizzards from Pak n Save, Royal Oak on Fri 19 April 2024. The net weight of the packet was 1.280Kg. Up on cleaning the gizzards before cooking, I removed 330g of inedible portions. I consider this as fraud because the store charged me for 1.280Kg of gizzards but sold me 950g for the price (photos attached-inedible bits circled in blue).
I took up with matter with Pak n Save, Regional Office and they forwarded my complaint to the Royal Oak store for investigation. The Royal Oak Pak n Save have advised that they are discussing the matter with their supplier, Tegel. During the communication, it was stated by the store that in the week beginning 15 April, they sold 104 packets of chicken gizzards and have not had any other complaints.
If anyone else has purchased Chicken Gizzard from Pak n Save, Royal Oak, have discovered inedible bits in the packet and think that this practice needs to stop as it is resulting in customers being overcharged, please raise the issue with Pak n Save, Royal Oak.
Thank you!
Sunita
Poll: Does the building consent process need to change?
We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.
Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.
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91.4% Yes
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8.2% No
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0.4% Other - I'll share below!
Lest we forget...
On this ANZAC Day, let's take a moment to remember and honor the brave men and women who have served and continue to serve our country.
Tell us who are you honouring today. Whether it's a story from the battlefield or a memory of a family member who fought in the war, we'd love you to share your stories below.
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