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Changing your address

Moving house can be a busy and stressful time. Luckily it's super easy to update your address on Neighbourly.

To update your address on Neighbourly using your computer

  • Visit your settings and select the CHANGE ADDRESS tab 
  • Enter your new address and click CONFIRM
  • If you have already moved, select YES and click CONFIRM
  • If you haven't moved yet, select NO, select your move date and click CONFIRM

To update your address on Neighbourly using your mobile device

  • Tap MORE at the bottom right of the app and select SETTINGS
  • Select CHANGE ADDRESS
  • Enter your new address and tap CONFIRM
  • If you have already moved, select YES and tap CONFIRM
  • If you haven't moved yet, select NO, select your move date and tap CONFIRM

A verification letter will be sent to your new home on the date of your move.

If you simply need to make a correction to your address (eg part of your address is missing, or you believe you're in the wrong neighbourhood), please contact us