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Sending private messages

If you'd like to contact a neighbour on Neighbourly directly, you can send them a private message.  This is a great way to send confidential information or to have conversations you'd like to keep away from your Neighbourly noticeboard.

Your Neighbourly inbox also allows you to:

  • Send emails to multiple members of your neighbourhood (group emails)
  • Review sent, archived and starred messages
  • Star messages you want to easily locate again
  • Delete messages you no longer want in your inbox

To send a private message using your computer

Either

  • Locate the neighbour you wish to send a message to in your Neighbours Directory, and click on their name to visit their profile
  • Click the MESSAGE button below your neighbour's profile picture on the left-hand side
  • Enter a subject and message
  • Click SEND

Or

  • Click the MESSAGES tab in the top navigation bar
  • Click the blue COMPOSE button in the top right-hand corner
  • Type in your neighbour's name and select it from the dropdown list 
  • Enter a subject and message
  • Click SEND

​Your message will be sent to your neighbour's Neighbourly inbox. They will also receive an email to say they have received a new private message on Neighbourly. 

To send a private message using your mobile device

  • Select the MESSAGES tab from the bottom of your app screen
  • Tap the white box at the top of your screen reading NEW PRIVATE MESSAGE
  • Tap on SELECT NEIGHBOURS and find the neighbour/s you wish to message either by scrolling through or typing their name into the search bar. Once found, tap their name and tap DONE
  • Enter a subject and message
  • Tap SEND in the top right-hand corner

​Your message will be sent to your neighbour's Neighbourly inbox. They will also receive an email to say they have received a new private message on Neighbourly.