How can we help you?

What is address verification?

Every Neighbourly member must be address verified to create a secure and trusted environment - so members know they're connecting with real people who live where they say they do. 

When you join Neighbourly, or when you update your address, you will be asked to verify your details using your NZ driver licence or by uploading some proof of address. 

If you do not complete this step within 28 days, you will lose access to your Neighbourly community. 

For any help with your address verification, please don't hesitate to get in touch