How can we help you?

Updating your name on your profile

To edit your name as it appears to neighbours using your computer:

  • Click on the settings icon in the top right-hand corner and select SETTINGS
  • In the PROFILE tab, you will see the name currently on your profile under Basic Information
  • Update your name in the first name and last name fields
  • Click SAVE at the bottom of the page

Please keep in mind that one of the conditions of using Neighbourly is that you use your real name, as using your real identity helps to build trust among neighbours. Name changes are therefore reviewed by the Neighbourly team.