How can we help you?

How do I join an existing Group?

Once you are a member of Neighbourly you can join any open Group available in your neighbourhood or request to join any closed Group.

To join a Group using your computer

  • Click GROUPS at the top of your Neighbourly notice board
  • Click the Group you'd like to join
    • If the Group is OPEN click the JOIN GROUP button
    • If the Group is CLOSED click the REQUEST ACCESS button. The founder of the group will be alerted that you're trying to join. You will be notified by email of whether they have approved or declined your request.

To join a Group using the app

  • Tap the MENU button at the bottom of your app screen
  • Tap GROUPS
  • Find the Group you'd like to join and tap on its name 
  • Here you can read the description of the group and tap JOIN
  • If the group is private, you can tap REQUEST ACCESS and you will be notified when you have been approved