Rīpoatatia tētahi raruraru

Report a problem

Thank you for getting in touch and caring for your community. Choose the type of problem you want to report.

Bins and collections for household waste services

Request new or replacement bins, bin repairs, or different-sized bins. Also get a bin removed or report a missed collection.

Community venues, parks, beaches and public spaces

Report things in public spaces that are broken, dirty, hazardous or in need of maintenance. Also report loose litter in public spaces.

Complain about noise

How to complain about noise and what happens once you have made a complaint.

Phone us when the noise is happening on 09 301 0101

Dogs

Report a wandering dog or excessive dog barking.

For urgent dog issues like dog attacks or aggressive dogs phone us on 09 301 0101

Flooding and stormwater

How to report flooding based on where it's happening and what's causing it.

Footpaths, roads, streetlights, parking and public transport

Report a problem to Auckland Transport.

Graffiti vandalism

Report graffiti in public spaces (we do not remove graffiti on commercial or private land).

Illegal dumping

Report large items or bagged rubbish dumped in public spaces.

Phone us on 0800 NO DUMP (0800 663 867)

Manhole and catchpit covers

Missing, dislodged or damaged covers for manholes and catchpits pose a threat to public safety.

Phone us on 09 301 0101

Pollution and environmental health

To report a pollution incident phone 09 377 3107.
To report a vessel sinking, grounding, collisions or a marine oil spill, phone 09 362 0397.

Water supply and wastewater

Report a problem to Watercare.

For water supply problems in Papakura, phone Veolia on 09 295 0515

Abandoned vehicles

For abandoned vehicles on roads, berms and footpaths in all areas (excluding Papakura and Waitākere wards), report a problem with Auckland Transport.

For abandoned vehicles on parks, beaches, maunga, community facilities or venues, or those found in Papakura or Waitākere wards, call:

Call Auckland Council on0800 NO DUMP (0800 66 3867) Hotline 24 hours, seven days.

Find and track progress on a reported community venue, park, beach or public space problem

Use your reference number to track our progress on a problem you reported.

Track progress in myAUCKLAND

We provide a secure online service to make it easier for you to keep track of reported problems.

You can log in or sign up for an online account to track our progress.

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