AT Mobile 9+

Wild ride

If you want a bit of adventure in your Auckland life look no further.
Like options? Good, It fills your ride with irrelevant schedules that have already left just to let you know that you should get your life in order and leave the house earlier. Useful and motivational. Arrival time estimates are more accurate than the windows file transfer window...
never like to reminisce? Great, hitting the back button stops the app from updating timetables. Forcing you to commit to your life choices.
and the most fun. Hop card Balances!
Do you have enough money for your ride? Who cares!?!? My balance updated once when I downloaded the app and hasn’t changed since. Every ride is a gamble. Weee. This app is way better than my last setup, which was a magic 8-ball.

Developer Response ,

Brilliant review! :) keen to understand a bit more about these issues, in particular we should be able to fix your hop balance not updating. Can you send us an email to atmobileapp@at.govt.nz so we can help :) Cheers

Can’t delete the App which won’t recognise cards

Tried the app but it won’t recognise registered hop cards so I have to use the web to top up as the cards are recognised there. Even though the app has been deleted from my phone if I try to use the web it keeps sending me to the App Store to reinstall the non functional app.
Given how often the Auckland train services don’t run it is important to check ahead of time if a train will be available on a certain day for the children who cannot drive yet. The children that can drive never use the train because it is so often not operating or only going so far. This is normally the weekends or holidays. It has built an expectation that you must drive in Auckland.
The bus alternatives are not practical as they use five different busses and take 2-3 hours to do a 45 minute train ride. The repetitive changing of busses is not a safe alternative and frightening for kids. Pukekohe has many “ghost”busses racing around. They don’t go direct from station to station but aren’t available if you are on their route

Thank god for cars

Good - But can be improved

I really like how the app will shows me what side of the road I need to be on and were the bus stop is. This makes the journey so much less stressful. The times that the bus is expected to arrive and the bus tracking is very helpful.

Things the app needs to fix

For some reason the app when planning journeys it never gives the option of ferry’s in downtown to get to my destination so for me to see when ferry’s are going I have to go in live departures and see the timing and plan my journeys that way

Things the app could add

Add a way to share your ETA to others which would update if their was delays + add a way to share your route / journey with others if your going somewhere with others where they might get on at a different stop.

Add a way to change your changeover point for example I could get off a 2 places but the app journey planner will only allow me to see the changeover information for the first point and not let me see information for the next point

Add a way to top up with app pay within the app, this would be really handy

Add digital nfc at hop card in the app so we don’t have to carry a physical card, and allow the card to be stored in apple wallet